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  • Privacy Policy


  • Company’s PRIVACY POLICY

    NCI Group, Inc. d/b/a MBCI (together with its affiliated and related entities, the “Company”) is committed to protecting your privacy.  We strongly believe in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we will use your personal data and to give you choices about how that data will be used.  Therefore, we encourage you to read this Privacy Policy carefully.

    This Company Privacy Policy (the “Privacy Policy”) explains data collection and use practices of the web property “www.mbci.com,” www.mbcionline.com, and www.mbciservicecenter.com (collectively referred to as the “Company Website”).  By accessing and using the Company Website, you hereby consent to the information collection and use practices described in the Privacy Policy.  This Privacy Policy is subject to all the terms and conditions set forth in the Terms of Use for this Company Website that is posted on the bottom of this page, as same may change from time-to-time.

    If you have any questions about the Privacy Policy, you may contact the Company using the information below (the “Contact Information”):

    Email: info@mbcionline.com
    Telephone: 281.445.8555
    Fax:  281.445.1791
    Write to us at:
    P.O. Box 38217
    Houston, TX 77238

    or

    14031 West Hardy
    Houston, TX 77060

    The Company expressly reserves the right to modify and/or amend the Privacy Policy and/or Terms of Use without advance notice and, in the event that the Privacy Policy and/or the Terms of Use changes, the Company will post an updated version on the Company Website.  The policy revision date will be posted at the bottom of this page.

    Why should you share your personal data with the Company?
    Sharing your personally identifiable information enables us to offer you a number of benefits.  It will make it easier and more convenient for you to:

    • Register your account information;
    • Request information specific to your interests;
    • Receive itemized and detailed quotes;
    • Receive personalized messages and special offers that are relevant to your interests; and
    • Save time by storing your preferences.

    You may choose to share your information with us in a number of ways online, such as completing a registration form or subscribing to a newsletter.  The information, as gathered, also will allow us to conduct market research to help provide more responsive customer service and to improve our website.


    Frequently Asked Questions
    What kind of information does the Company collect about me?
    How do you use my information?
    Does the Company share my information with third parties?
    How do I access my information? How do I change my information?
    How do I remove myself from any Company mailing lists?
    How does the Company protect kids’ privacy?
    What are cookies? How does the Company use cookies on its site?
    How do I know if my subscription information is secure?
    What about links to other websites and services?
    Can the Company change this privacy policy?

    These questions are answered below:

    What kind of information does the Company collect about me?
    We collect information that you voluntarily submit to the Company, for example:

    • Identifying information, such as your name and/or company name and email address;
    • Security information, such as your username and password;
    • Contact information, such as your name, mailing address, email address, and phone number;
    • Billing information, such as credit card number, expiration date, billing address, and account history;
    • Company Website behavior, such as the pages visited, downloads, or searches requested; and
    • Browser information such as the browser version, IP address, and the presence of various plug-ins and tools.

    How do you use my information?
    As appropriate, the personal information collected on the Company Website will be used to operate or improve the Company Website, to provide our many service(s), or to carry out the transaction(s) you have requested or authorized.

    In support of these uses, the Company may use your personal information (i) to provide you with more effective customer service; (ii) to improve the Company Website and any related products or services; (iii) to notify you of any special promotions, sales, product offerings or services from the Company or one or more of its affiliated companies (the “Affiliated Companies”), including but not limited to NCI Building Systems, L.P.; and/or (iv) to make the Company Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Company Website to your particular preference or interests.

    Does the Company share my information with third parties?
    The Company may employ third party vendors and service providers (the “Service Providers”) to perform various functions on its behalf.  Services provided by Service Providers may include, but are not limited to, (i) managing customer information; (ii) processing credit card or check card payments; (iii) analyzing data; (iv) developing, hosting, and maintaining the Company Website and any related databases; and/or (v) communicating about the Company.  The Company does not authorize any of the Service Providers to make any other use of your information or to contact you outside the context of the services related to the Company Website.

    The Company may also share information with one or more of its Affiliated Companies.  The Affiliated Companies may contact you on behalf of the Company in the context of the services related to the Company Website or to notify you of any special promotions, sales, product offerings, or services offered by one or more Affiliated Companies.

    The Company reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property or serve the interests and rights of the Company, its Affiliated Companies, and others.

    How do I access my information?  How do I change my information?
    Your personal information can be accessed and changed by contacting the Company using the Contact Information provided above and the subject line “Update Contact Information.”  Please be sure to include your full name and email address when contacting the Company to edit your personal information.  Also, please allow one (1) week for email requests and three (3) weeks for postal mail requests to be fulfilled.

    How do I remove myself from any Company mailing lists?
    You may remove yourself from any Company mailing list (i) by selecting the “remove” link at the bottom of the emails we send through the Company mailing list (or by copying the hyperlink pasting it into a web browser); or (ii) by contacting the Company using the Contact Information provided above and the subject line “Remove from List.”  Also, please allow one (1) week for email requests and three (3) weeks for postal mail requests to be fulfilled.

    How does the Company protect kids’ privacy?
    The Company does not knowingly sell or market to, solicit information from, or sell products or services for purchases to, individuals under eighteen (18) years of age.  If you are a parent or legal guardian of a child under the age of eighteen (18), and your child has provided the Company with personal information using the Company Website, you may contact the Company using the Contact Information provided above and we will delete any and all personal information about your child as soon as reasonably possible.

    What are cookies?  How does the Company use cookies on its site?
    Some of our Web Sites will send a “cookie,” a small text file, to your computer. This allows us to recognize your computer the next time you visit without bothering you with another request to register.  And, if you use an online “shopping cart,” cookies allow us to keep track of the products you purchase.  If you do not wish to receive cookies, please refer to the “Help” file of your Internet Browser either to learn how to block all cookies or how to receive a warning before a cookie is stored.  To learn more about cookies, we encourage you to visit www.cookiecentral.com.

    If you visit the Company Website to browse, read, or download information, we collect and store some “visitor information” from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access the Company Website, and the Internet address of the website from which you linked directly to the Company Website. We use this information to measure the traffic on the Company Website and to help us make the Company Website more useful.  We delete this information after some time.

    How do I know if my subscription information is secure?
    We recognize our responsibility to protect the information you entrust to us.  The Company uses a variety of secure techniques to protect your information, including secure servers, firewalls, and encryption of financial data.

    What about links to other websites and services?
    The Company Website may contain links to or reference third-party websites, resources and advertisers (collectively, “Third-Party Sites”).  These Third Party Sites are not controlled by the Company and, therefore, are not subject to this Privacy Policy.  You should check the privacy policies of these individual Third-Party Sites to see how your personal information will be utilized by the operators of those Third-Party Sites before providing any personal information.  The Company is not responsible for the content or practices of any linked third-party websites, and we provide these links solely for the convenience and information of our visitors.

    Can the Company change this privacy policy?
    The Company may change this privacy policy at any time without notice.  However, if the Privacy Policy changes, we will post an updated version on the Company Website.  The policy revision date will be posted at the bottom of the page.

    Updated: October 1, 2007